Privacy Policy

Last updated: May 2026

We take your privacy seriously. This policy explains what information we collect, how we use it, and your rights as a user. We aim to keep things clear and straightforward.

1. Information We Collect

When you use Ringatrade to post a job or make an enquiry, we may collect the following information:

  • Your name
  • Phone number
  • Email address (optional)
  • Postcode
  • Job details and description
  • Your preferred contact method

We only collect information that is necessary to process your job request and connect you with a suitable tradesperson.

2. How We Use Your Information

The information you provide is used to:

  • Match your job request with suitable local tradespeople
  • Help tradespeople contact you about your job
  • Improve the quality and relevance of our service
  • Operate and maintain the platform

We do not use your personal information for unsolicited marketing without your consent.

3. Sharing Your Information

Your contact details and job description may be shared with local tradespeople who are relevant to your request. This is the core function of the service — connecting you with the right person for your job.

We do not sell your personal data to third parties. We may share data with trusted service providers who help us operate the platform, subject to appropriate data protection agreements.

4. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Your data is stored securely and is only accessible to authorised personnel.

We will retain your data only for as long as necessary to fulfil the purposes described in this policy, or as required by law.

5. Cookies

Ringatrade uses basic cookies to keep the site functioning correctly and to understand how people use the platform (e.g. page visits, navigation patterns). We do not use invasive tracking or advertising cookies.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the site.

6. Your Rights

Under UK GDPR, you have the right to:

  • Request a copy of the personal data we hold about you
  • Ask us to correct any inaccurate information
  • Request that we delete your data, where appropriate
  • Object to certain types of processing

To exercise any of these rights, please contact us at the address below.

7. Contact

If you have any questions about this privacy policy or how we handle your data, please contact us at privacy@ringatrade.com.